Engaging employee assistance programme populations through evidenced based digital support
As the world changes, new challenges can cause high stress and anxiety. Atteridge (2019) conducted a longitudinal study revealing those businesses incorporating an Employee Assistance Programme (EAP) improved productivity, engagement, and overall life satisfaction. This research also highlighted EAP’s role in reducing absenteeism and workplace distress. Amwell® recognises the importance of providing on-demand content and EAP services so individuals can access evidence-based support 24 hours a day, every day of the year.
What is an Employee Assistance Programme?
An EAP is formed to assist employees in resolving personal issues that may negatively affect their health, well-being, or work performance. It allows staff to access mental health support and advice at their own pace. Research suggests that the use of EAP’s improve physical and emotional health and relationships (Eastern, 2011) .
What does the EAP help with?
It is impossible to be sure what type of support each employee will need. For this reason, we offer individuals access to a wide range of expertise. Amwell’s network of professionals can act as a guide to help you understand exactly what your staff require to thrive in life.
Employees can choose from various well-being content depending on their requirements. Some available functionalities available from the team include :
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Stress Depression and Anxiety Substance abuse Addiction, including gambling Domestic abuse Grief and loss Critical incidents Childcare and parenting issues |
Care giving issues Education Relatives with disabilities Health and safety concerns Career development Relationship issues |
Trauma Budgeting Managing debt Workplace stress Workplace conflict Job burnout Coping with change Separation and divorce |
What are the key benefits of digital support?
Companies can enhance employee engagement and productivity by offering digital mental health tools. There are several advantages to consider:
- Evidence-based
- Rigorously tested
- User-friendly
- Accessible
- Cost-effective
- Supports recovery
- Helps organisations prioritise employee well-being
References:
Attridge M. A Global Perspective on Promoting Workplace Mental Health and the Role of Employee Assistance Programs. Am J Health Promot. 2019 May;33(4):622-629. doi: 10.1177/0890117119838101c. PMID: 31006254. Eastern J. Commentary—Employee Rewards. Internal Medicine News. 2011. Available online: https://www.mdedge.com/internalmedicine/article/46781/commentary-employee-rewards