Clinically proven Cognitive Behavioural Therapy (CBT) programmes available to your patients for free.
The Health Service Executive (HSE) has partnered with SilverCloud® by Amwell® to provide your patients with 6-8 week guided online Cognitive Behavioural Therapy (CBT) programmes, accessible 24/7, from any device.
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Our awards
Public Sector Digital Transformation Awards 2023
Health tech nnovation of the year winners
National Healthtech Innovation Awards 2023
Most transformative use of information technology winners
Irish Healthcare Awards 2023
Mental health initiative of the year highly commended
In the video:
A Message from Our HSE Stakeholders
A number of the key stakeholders from the Health Service Executive shares a deeper insight to the national service, with some core messages to their clinician peers.
- Dr Aoife O’Sullivan (GP & ICGP HSE Primary Care Lead, Mental Health) shares an overview of SilverCloud; an evidence-based supported CBT service now available for patients in Ireland with mild-to-moderate levels of depression and anxiety.
- Dr. Aoife Kearney, Senior Clinical Psychologist (Primary Care Psychology) shares her perspective on embracing a new service like SilverCloud to the benefit of her patients.
- Fiona Ward (Director of Counselling, HSE National Counselling Service) shares how trust is built within the program, and how the clinician support role is crucial for identifying and responding to any risk issues.
- Derek Chambers (General Manager, Policy Implementation, HSE Mental Health Operations) describes the partnership between HSE and SilverCloud in more detail, noting that this service brings a unique approach in democratising access to mental health supports while also tackling long waiting lists for traditional services.
Clinical Governance & Risk Management
Hear from Dr. Corinne Pearson (Clinical Lead and Clinical Psychologist) as she describes the service’s clinical governance for all patients entering the service. You will hear about how your patients are supported by her team, ensuring all patients are not left at risk and can receive further intervention if needed.
Dr. Aoife O’Sullivan shares how important it is for GPs to consider digital mental health interventions as an alternative to long waiting lists.
What we do
We empower individuals to think and feel better through personalised, guided programmes matched to participants’ needs. Individuals can access the SilverCloud® platform confidentially and in the privacy of an app on their mobile, tablet, or computer.
The platform can be used as a standalone skill-building tool to manage mental health and wellness, whilst a patient/client is awaiting a service, in conjunction with an existing intervention, or as a recovery toolkit post therapy.
SilverCloud platform: accessible and clinically proven care
- The SilverCloud platform is evidence-based and clinically validated with over 30,000 referrals in Ireland to date.
- It is available to your patients 24/7 and can be accessed easily from any device.
- SilverCloud® programmes are available to your patients for free, regardless of their medical card status.
- If you are a GP, a primary care psychologist, a primary care counsellor/therapist, or work as part of the national counselling service, a community mental health team or Jigsaw, you can refer your patients now by following the steps below:
How to refer
Introduce your patient to the service
We developed an informative landing page, designed to help you introduce SilverCloud® by Amwell® to you patients and guide them through our service experience.
Refer your patients securely
Refer your patients securly via:
- Healthlink
- Healthmail to SilverCloud@healthmail.ie using your Healthmail, @hse.ie or @jigsaw.ie email address
- eReferral pathway coming soon
Patient referral invitation
Once your referral is processed, our team will issue an email invitation to your patient, with a link to create an account on the SilverCloud platform.
Guided patient support
Once onboarded, your patient will be able to start using their programme. They will be assigned a Supporter, who will guide them through their journey by sending them weekly written reviews on their progress, via the platform.
SilverCloud Programme Suitability
All patients/clients must:
- Be aged 18+
- Reside in the Republic of Ireland
- Have internet access
- Have good literacy and computer literacy skills
Suitable:
- Mild to moderate levels of Anxiety and/or Depression
- Disturbed sleep
- Panic attacks
- High self-efficacy
- Openness to guided self-help
Not suitable:
- Acute distress
- Severe mental health difficulties / had inpatient stays
- Thought or plans to end their own life / had recent suicide attempts
- Low expectations or feeling hopeless about guided self-help
Resources
December 2024 National Guided Digital CBT Service Report
This report provides a comprehensive overview of the SilverCloud service, drawing on insights from over 20,000 adult users in Ireland since the project launched in mid-2021.
August 2023 Guided Digital CBT Service Report
This is the fourth evaluation of the HSE’s national digital CBT service by SilverCloud, aimed at expanding mental health care access in Ireland.
November 2022 Guided Digital CBT Service Report
This report evaluates the HSE’s national digital CBT service by SilverCloud® to improve mental health care access in Ireland.
2024/25 HSE clinician's handbook
SilverCloud by Amwell, in partnership with the HSE, offers Guided Digital CBT programs for you and your patients nationwide.
Online mental health support that works
Empower your patients with SilverCloud by Amwell's online therapy programs, designed to help them take control and cope more effectively.
Sleep Issues Programme
This SilverCloud by Amwell programme is designed for individuals experiencing sleeping difficulties, either independently or co-existing with another condition.
Generalised Anxiety Disorder (GAD) Programme
This programme is designed for individuals living with symptoms of generalised anxiety disorder (GAD).
Depression Programme
This programme is designed for individuals living with mild to moderate depression.
Anxiety Programme
The programme aims to help users manage their feelings and the causes of them, offering a welcome space from anxiety.
Anxiety and Depression Programme
This programme is designed for individuals experiencing symptoms of depression and anxiety.
Contact Details (for clinicians’ use only)
By phone
01-554 9639
Book a meeting
Learn more about SilverCloud by booking an informational session for your team today.
Book a meetingAvailable Programmes
Anxiety Programme
The Anxiety programme consists of 8 modules that contain content, tools, and activities to help people alleviate their psychological distress arising from anxiety-related symptomology. The programme has been developed to help users manage their feelings and the causes of them, ultimately offering a welcome space from anxiety.
Depression Programme
The Depression programme consists of 8 modules that contain content, tools and activities to help people relieve their symptoms of depression. The programme aims to: Encourage the development of more flexible ways of thinking. Increase awareness and understanding of emotions. Increase activity and motivation in daily life.
Depression & Anxiety programme
This programme consists of 10 modules that contain content, tools and activities to help people alleviate their psychological distress arising from depression and anxiety-related symptomology. The programme aims to:
- Encourage the development of more flexible ways of thinking
- Increase awareness and understanding of emotions
- Increase activity and motivation in daily life
Generalised Anxiety Disorder (GAD) Programme
The GAD programme consists of 8 modules that contain content, tools, and activities to help people relieve their symptoms of GAD by:
- Focusing on developing more flexible ways of thinking.
- Increasing awareness and understanding of emotions.
- Increasing understanding of the role of worry in GAD.
- Focusing on problem-solving strategies to cope more effectively with worry.
Sleep Issues Programme
The Sleep Issues Programme targets sleep difficulties through CBT techniques, psychoeducation, and behavioral strategies, emphasizing healthy sleep habits, evening routines, and sleep/wake associations. It includes sleep restriction and progressive muscle relaxation but is not suitable for those with bipolar disorder, untreated sleep apnea, parasomnias, or seizure disorders.
Meet a referrer
The SilverCloud service has been a God send for my Practice! Having seamless access to high quality psychological support, free at the point of care and accessible at a time and place convenient for the patient is both remarkable and commendable. Feedback from patients has been very positive to date. I find it invaluable.
Dr. Deirdre McGonagle
In today’s world making time to attend appointments can be challenging for people who may encounter financial and geographical barriers. Having access to online CBT at a time that suits the clients has led to immense improvement in the clients' wellbeing, relationships etc. Following referral, access is quick and in a timely manner. The referrer will be notified of any risk assessed and when they have completed the programme. Feedback from clients who have completed the programme has been 100% positive, using words to describe the course as “amazing – fantastic” etc. SilverCloud is well used in our service, and it works so well alongside our outreach programmes and outpatient service to assist with keeping clients in their own homes and de-escalating any distress endured.
Sandra McCrudden
Meet a supporter
What I love most about being a Supporter is how my role is centred around creating a safe space for people to work through the programme and encourage and support them through it.
Jane
I have really enjoyed being with this team since the service was rolled out across Ireland in 2021. It's a very flexible kind of treatment for clients, which I like. Everyone on the team supports each other really well and there's great learning both from the client feedback and from my colleagues. My favourite part about being a supporter is being there for someone through a really difficult time and seeing them learn new insights and skills is very rewarding. I often get direct messages from clients which is something I really enjoy.
Louise Bhandal
Discover more about SilverCloud
CBTalks podcast
Join the SilverCloud by Amwell podcast, hosted by Dr. Dan Duffy, Senior Digital Health Scientist, as special guests share stories and insights on mental health and wellbeing. Explore new research and discover how healthcare providers like the NHS, HSE, employers, and insurers use digital mental health to support their communities.
Mental wellness meets street art
Three Irish street artists are creating murals in Dublin, Cork, and Galway to reflect mental wellbeing through art. These vibrant pieces aim to inspire hope and remind people that mental health support is always available through the SilverCloud digital platform.
Clinically verified
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up to 80%
of participants show improvementin depression and anxiety symptoms
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up to 65%
recovery rate -
93%
users satisfaction -
1M+
users think and feel better